In this section

References Overview Impact of E-Government Services and Reform E-Democracy Leadership, Planning, and Management | Assessment Leadership, Planning, and Management | Planning and Strategy Leadership, Planning, and Management | Leadership Costs, Financing and Sustainability Working with Donors Partnerships Training and Workforce Issues Records Management Benchmarking (Monitoring and Evaluation) Policy, Law and Regulation Tools and Technologies Tools and Technologies | Open Source Tools and Technologies | m-Government Equity Issues | Gender Equity Issues Equity Issues | Disabled Access Infrastructure and Digital Divide Challenges Privacy and Security | Privacy Privacy and Security | Security Records Management | Interoperability

Introduction to e-Government References Tools and Technologies

Tools and Technologies

Government of Victoria, Australia, Website Practice Resources

Opening Gateways Guide and Workbench

Local e-Democracy National Project (UK), “e-Democracy Toolkit.”

Publicus.net, e-Democracy best practices and tools.

Steven Clift, “Online Consultations and Events – Top Ten Tips for Government and Civic Hosts” (2002, 2004).

Lee Bryant and David Wilcox, "Some Lessons form Web 2.0 for Participation and E-Democracy” (February 2006).
 
ERP Adoption for e-Government: An Analysis of Motivators. Brunel University, 2005.

World Wide Web Consortium - Technologies.

Australian Government Information Management Office, Better Practice Checklists.

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