In this section

References Overview Impact of E-Government Services and Reform E-Democracy Leadership, Planning, and Management | Assessment Leadership, Planning, and Management | Planning and Strategy Leadership, Planning, and Management | Leadership Costs, Financing and Sustainability Working with Donors Partnerships Training and Workforce Issues Records Management Benchmarking (Monitoring and Evaluation) Policy, Law and Regulation Tools and Technologies Tools and Technologies | Open Source Tools and Technologies | m-Government Equity Issues | Gender Equity Issues Equity Issues | Disabled Access Infrastructure and Digital Divide Challenges Privacy and Security | Privacy Privacy and Security | Security Records Management | Interoperability

Introduction to e-Government References Equity Issues | Gender

Equity Issues | Gender

World Bank, Engendering ICT Toolkit.

Nancy Hafkin and Nancy Taggart, “Gender, Information Technology and Developing Countries: An Analytical Study" (2001).

DOT-COM Comments, “Women and ICT Policy” (June 2006).

Darrell M. West, “Achieving e-Government for All: Highlights from a National Survey” (October 2003).

DOT-COM Comments, “A Gender Perspective” (May 2005).

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