In this section

References Overview Impact of E-Government Services and Reform E-Democracy Leadership, Planning, and Management | Assessment Leadership, Planning, and Management | Planning and Strategy Leadership, Planning, and Management | Leadership Costs, Financing and Sustainability Working with Donors Partnerships Training and Workforce Issues Records Management Benchmarking (Monitoring and Evaluation) Policy, Law and Regulation Tools and Technologies Tools and Technologies | Open Source Tools and Technologies | m-Government Equity Issues | Gender Equity Issues Equity Issues | Disabled Access Infrastructure and Digital Divide Challenges Privacy and Security | Privacy Privacy and Security | Security Records Management | Interoperability

Introduction to e-Government References Training and Workforce Issues

Training and Workforce Issues

Subhash Bhatnagar, “Administrative Corruption: How Does e-Government Help?” (2003).

World Bank, “Staff incentives and project implementation: lessons from e-government” (October 2005).

National Institute for Smart Government (India), e-Government Champions Training Program.

OECD, “The Hidden Threat to e-Government - Avoiding large government IT failures,” (2001).

UNDP Bhutan. (2004). “E-Governance and Access to Information.” Thimpu, Bhutan: United Nations Development Program Bhutan. Retrieved on March 21, 2006.

UNESCO, Asia Pacific Regional Bureau for Communication and Information, e-Government Toolkit for Developing Countries (2005).

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