In this section

References Overview Impact of E-Government Services and Reform E-Democracy Leadership, Planning, and Management | Assessment Leadership, Planning, and Management | Planning and Strategy Leadership, Planning, and Management | Leadership Costs, Financing and Sustainability Working with Donors Partnerships Training and Workforce Issues Records Management Benchmarking (Monitoring and Evaluation) Policy, Law and Regulation Tools and Technologies Tools and Technologies | Open Source Tools and Technologies | m-Government Equity Issues | Gender Equity Issues Equity Issues | Disabled Access Infrastructure and Digital Divide Challenges Privacy and Security | Privacy Privacy and Security | Security Records Management | Interoperability

Introduction to e-Government References Leadership, Planning, and Management | Assessment

Leadership, Planning, and Management | Assessment

UNDESA, “Global e-Government Readiness Report, 2005: From e-Government to e-Inclusion.”

Bridges.org, “e-Readiness Assessment Comparison Tool.”

Center for International Development (CID) at Harvard and IBM, “Guide to Readiness for the Networked World.”

Asia Oceania Electronic Marketplace Association (AOEMA), e-Government Benchmarking and Assessment Tools.

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