Governments can provide Internet access at tele-centers, post offices, as well as government branch offices. Internet cafes and kiosks are becoming popular access points. The success of these programs is contingent on, among other factors training users, including entrepreneurs. Many projects have been successful because for-profit entrepreneurs have been involved in building and sustaining access points in small communities. Projects that combine e-Government with a public access component include:
- Drishtee Program in India, which brings e-Government services to rural India using kiosks run and maintained by entrepreneurs who charge a small fee for access.
- Citizen Service Centers in the Bahia Province of Brazil used a similar model, placing service kiosks in convenient locations like shopping centers, allowing the public to transact government business.
- Jamaica’s SDNP Jamaica Project offers internet access in local post offices, training postal employees to help the public utilize ICT services.
- Kyrgyzstan eCenters Project set up four pilot eCenters in rural Kyrgyzstan to stimulate access to ICTs, improve economic growth, and to lead to employment training and job creation.
- Kenya AfriAfya Project consortium using information exchange to improve health care services to the rural poor.
- The Tiger Leap Initiative in Estonia collaborated with industry to wire schools and put the entire country online.
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